Refund

📦 Return Window

We offer a 14-day return policy. You have 14 days after delivery to request a return.

  • Turkey orders: Item must be received within 14 days of approval.

  • International orders: Item must be received within 30 days of approval.

✅ Return Eligibility

Items must be:

  • Unworn, unused, with tags (if applicable)

  • In original packaging (for accessories, handbags, shoes)

  • Free from stains, odors, damage

  • Accompanied by proof of purchase

Returns sent without approval will not be accepted.

🔁 What We Offer

  • Store credit (no expiry)

  • Exchange for another size/style

❗ Refunds are only available for approved faulty items.

🚚 Return Shipping

  • Return costs are the buyer’s responsibility (unless the item is faulty)

  • We cover return shipping for faulty/damaged items

  • Domestic exchange fees:

    • Up to 500g — $10 USD

    • 500g–1kg — $15 USD

    • Over 1kg — $20 USD

  • International shipping varies by country – contact us for a quote

🎁 Promotions & Sale Items

Items bought on sale, with discount codes over 10%, or during promo periods are eligible for exchange or store credit only.

Final Sale items are not returnable unless faulty.

🛡️ Return + Package Protection

Add this at checkout to get:

  • Free return label for exchanges or credit

  • Coverage for lost/damaged packages during transit

🧵 Faulty or Damaged Items

Notify us within 14 days of delivery.
We’ll review and offer:

  • A return label

  • Replacement, store credit, or refund

Items must be returned for inspection if the issue cannot be verified via photos.

🚫 Non-Returnable Items

  • Underwear and earrings (hygiene reasons)

  • Gift cards

  • Final Sale items

📍 Return Address

SEVEN MUSES
Antalya, Turkey

🔎 Final Notes

All-Natural and Handmade Excellence

The importance we place on having our own unique touch and our need for the highest possible quality natural garments inspired us to create state of art designs that would in effect, speak for us, and you. Every aspect of crafting our products is entirely natural, handmade, and distinctive...

style and quality to last a lifetime

Over the course of our  journey creating SEVENMUSES, we have developed unique quality silk, wool and linen products for your comfort. Staying true to the 3000 year old ancient Anatolian tradition, all our fabrics are weaved on handlooms, and washed carefully with olive oil soap. Each design is 100% handmade. We only use organic silk, linen and wool fabrics in our production.

OUR PRICING

We prioritize transparency in revealing the true costs of our timeless silk designs. Our business model maintains top quality at fair prices, as we craft most designs on demand, often customized. Every Sevenmuses style undergoes a comprehensive multi-stage process before it reaches a state ready for you to embrace. Each Sevenmuses style undergoes multiple stages before it's ready for you. Our pricing covers operational costs and fair compensation for our talented team.

Your Role in Sustainability

Be Our Muse, Inspire change

Join us in the effort to reduce our environmental footprint. You can contribute by making conscious purchases, championing local artisans and their handwoven silk traditions, and caring for your garments. Explore our Care Guide to extend the life of your pieces and consider passing them on for a second life through resale or donation.